Last Updated: November 20, 2024

Delivery Coverage

• We currently deliver only within India
• Service available across all major cities and towns
• Remote locations may have extended delivery timeframes

Shipping Details

• Orders are processed within 24-48 hours of payment confirmation
• Standard delivery time: 5-7 working days
• Metro cities delivery time: 3-5 working days
• Remote locations may take 7-10 working days

Shipping Charges

• Free shipping on orders above ₹999
• Standard shipping charge of ₹99 for orders below ₹999
• Additional charges may apply for remote locations

Order Tracking

• Tracking details will be shared via email and SMS
• Track your order using the tracking number on our website
• For tracking issues, contact customer care

Important Notes

• Delivery timelines are estimates and may vary based on location
• We are not responsible for delays due to unforeseen circumstances
• Orders are delivered Monday through Saturday (excluding national holidays)
• Signature may be required upon delivery

Undelivered Packages

• Three delivery attempts will be made
• After failed attempts, package returns to our facility
• Customer bears re-shipping charges for reattempted delivery

Contact Us

For shipping-related queries:

• Email: lilliputs.customercare@gmail.com
• Address: Swastik Enterprises, Mohali, Punjab
• Response Time: Within 24 hours on business days